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    How Can We Help You?

    General

    What services do you offer?+

    We provide web development, app development, and digital marketing services to help businesses grow.

    Where are you located?+

    Our headquarters are in New Delhi, India, but we serve clients globally.

    Do you offer custom solutions for businesses?+

    Yes, we provide tailored solutions to meet the specific needs of businesses across industries.

    How can I get a project estimate?+

    You can request a free consultation through our 'Contact Us' page to get a customized project estimate.

    Billing & Payments

    What payment methods do you accept?+

    We accept credit cards, PayPal, and bank transfers for all our services.

    Can I get an invoice for my purchase?+

    Yes, invoices are generated automatically and sent to your registered email address after the payment is processed.

    Do you offer refunds?+

    Yes, we offer a 30-day money-back guarantee for new subscriptions. Contact our support team for more details.

    Is there a trial period for your services?+

    Yes, we offer a 14-day free trial on selected services to help you explore our platform before committing.

    Technical Support

    How do I contact customer support?+

    You can reach out to us via our support email or the 'Contact Us' page for any technical assistance.

    Do you provide 24/7 support?+

    Yes, our technical support team is available 24/7 to address any urgent queries.

    Do you offer priority support for enterprise clients?+

    Yes, enterprise clients receive priority support with a dedicated account manager and faster response times.

    Where can I find troubleshooting guides?+

    You can access our detailed troubleshooting guides and FAQs in the 'Help Center' section of our website.

    Account & Security

    How do I reset my password?+

    You can reset your password by clicking on 'Forgot Password' on the login page and following the instructions.

    How do I update my account details?+

    Log in to your account and navigate to the settings page where you can update your details.

    Is my data secure?+

    Yes, we use industry-standard encryption and security measures to ensure your data remains safe and secure.

    How do I enable two-factor authentication (2FA)?+

    Go to 'Account Settings' > 'Security' and follow the instructions to enable two-factor authentication for added security.

    API & Integration

    Do you provide API documentation?+

    Yes, detailed API documentation is available on our 'Developers' page for seamless integration.

    Is there a limit on API usage?+

    Our standard plans include API limits. For high-volume requests, custom API plans are available.

    How can I integrate your API with my platform?+

    Our API documentation provides step-by-step instructions to help you integrate the API with your platform.

    Do you offer webhook support?+

    Yes, we support webhooks to send real-time updates to your platform based on specific events.

    Training & Resources

    Do you offer training for new users?+

    Yes, we offer onboarding sessions and webinars to help new users get familiar with our platform.

    Where can I find tutorials and guides?+

    Visit our 'Help Center' to explore a variety of tutorials, guides, and videos to enhance your knowledge.

    Do you provide certification after training?+

    Yes, we provide certification upon completion of advanced training programs for enterprise clients.

    Are the training sessions free?+

    Basic training is included with your subscription, while advanced sessions may incur additional charges.

    Partnerships & Affiliates

    Do you have a referral program?+

    Yes, we offer a referral program where you can earn rewards for every successful referral.

    Can I become an affiliate partner?+

    Yes, you can apply to join our affiliate program and earn commissions by promoting our services.

    Do you offer white-label solutions?+

    Yes, we offer white-label solutions for agencies and resellers looking to rebrand our services.

    How can I collaborate with your company?+

    If you’re interested in partnering with us, reach out through our 'Partnerships' page for more details.